| Q: |
I am unsure about buying Pirelli tyres online, do you stock what you advertise? |
| A: |
Tyre Torque.com only offer you what is in stock, not what we can get. |
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| Q: |
If I order a Yokohama tyre, how long will it take to get to me? |
| A: |
If you ordered before midday we would dispatch that day for next working day delivery, if you live above Glasgow, Edinburgh it will take another few days. |
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| Q: |
How much will it cost to send me the Continental tyres I am ordering? |
| A: |
The prices you see includes free UK mainland carriage, but above the Glasgow Edinburgh line in Scotland it will cost you a further £5.00 per tyre. |
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| Q: |
I live on the island of Mull off the west coast of Scotland, how much will it cost to get my BF Goodrich tyres onto the Island? |
| A: |
Once you have made your choice, Don't order the tyres but e-mail info@tyretorque.com telling us which tyres and how many you are ordering and we will obtain a competitive transport cost. |
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| Q: |
Can I talk to someone about Toyo tyres? |
| A: |
To keep the tyre prices down we do not have a call centre, but we are always happy to offer help and advice online, e-mail info@tyretorque.com. |
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| Q: |
Can I arrange the fitting with you? |
| A: |
The price advantage you gain by buying tyres from us on-line gives you the choice of when and where you have them fitted. |
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| Q: |
Can you recommend anyone to fit my Hankook tyres? |
| A: |
We do not recommend anyone in particular, but would recommend that you use reputable fitting company that displays the NTDA logo. |
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| Q: |
What is the NTDA? |
| A: |
The NTDA is the industry association that sets standards for the Tyre Industry to conform to and by using a member company you will be assured of the highest standards. |
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| Q: |
My Goodyear tyres have not lasted very well, what would you recommend? |
| A: |
First what car are they fitted to? what's your driving style? and what's your annual mileage? we need this information to help us make the best recommendation, there is no point in us recommending Michelin when a Pirelli would be better suited to your needs. |
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| Q: |
I don't like giving my credit card details on-line, can I ring you with my details? |
| A: |
When you place a order with us payment is made direct to HSBC Bank, unlike most other Internet company's we never see your credit card information, so you can be assured of complete security from on of the worlds largest banks. |
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| Q: |
My old tyres are wearing on one side, what do you think has caused this to happen? |
| A: |
It sounds like the car has been running out of track, before you fit the new tyres you need to have the car tracked by a specialist company, it is possible that the same company that you choose to fit the tyres will be able to carry out the work for you. |
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| Q: |
I would like my Order for Pirelli tyres sending to another address? |
| A: |
We can arrange for delivery to your place of work, fill in the name and address details on the order form and we will do the rest. |
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| Q: |
Can I collect my order from you and were are you based? |
| A: |
We are based in the Midlands and cannot process personal collections, sorry. |
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| Q: |
I would like to order Dunlop tyres from you but I don't live in the UK? |
| A: |
Sorry, at present we are not able to accept non UK orders. |
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| Q: |
I am looking for four 225/45x17 in a budget brand but not a remould, what do you recommend? |
| A: |
This size is available in our Kingstar brand, Kingstar is a new tyre and offer quality tyres at reasonable prices. |